Where to get help if rgb cob led chip gets problem during the use?

Please stop using rgb cob led chip immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our professional after-sales employees to tackle the problems posed by customers. Our after-sales team is professional and acquires a deep knowledge of every series of our product and their performance as well. If we confirm that the error occurred on the product is caused by unintentional damage, and also the product is under the warranty, we would be glad to be responsible for repairing or replacing a product to you.

Shenzhen Learnew Optoelectronics Technology Co., Ltd. specializes in R&D, production and sales of high-performance flip chip. The high power led chip series has become a hot product of Learnew. The design phase of Learnew 100w led cob chip is strictly carried out. Circuit diagrams, parts lists, master printed circuit artwork, parts sources, software source code, and mechanical drawings are all well handled. Its IC driver with high-voltage chips perfectly solves the high dropout voltage. Made of quality insulation material, this product is less likely to affect by other live conductors which may lower its insulation level. Its low thermal resistance highly increases its lifespan.

We aim to provide the highest quality services for our long-term customers and we will actively cooperate with our customers to offer effective solutions and cost benefits.